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Head of HR

Why is our Head of HR the next role for you?

You'll join Worldpay as a key part of our Global Human resources Team. We're passionate about our people and culture and what we do. Based out of our stunning Indore Office in the heart of the city, we deliver great HR strategy alongside the overall Business Strategy, working closely with the Senior Leadership team across globe. Whilst our work environment is fun and supportive, things at Worldpay happen at pace so if you're comfortable working with change and getting stuck in, this could be the right move for you. This role will be partnering with senior local and global leaders across the organisation, Build end to end people plans to deliver best practice HR support, Drive the continued integration,   Drive local engagement and create ‘one team’ for Indore.

How will you contribute on a day-to-day basis?

Key responsibilities for this role would be-
To deliver the HR strategy alongside the overall Business Strategy, working closely with the Senior Management team. To work closely with the Head of Indore, senior leaders and the HR team to ensure a client focused HR service, measured against the overall business strategy. All operational and strategic people-based activities aligned to the business including organisational design and development, learning and talent development, resourcing and talent planning, reward and recognition, HR service delivery and information. To challenge and coach leadership on employee engagement, building organisation effectiveness and acting as an agent for change. To manage key relationships across the Indore office and provide support to managers on complex HR issues. Working closely with all other areas of HR – for example, Talent Acquisition, Talent Development and Compensation & Benefits. Implement HR initiatives and processes by advising, guiding and supporting all colleagues and managers, influencing management and leadership as necessary.
Manage complex, sensitive and sometimes difficult HR issues while at the same time supporting, developing and coaching people managers to manage these issues effectively. Manage ER issues including the implementation of corrective action procedures, grievance investigations and conflict resolution.  Manage performance exits, restructures and court litigations in line with local legislation involving and liaising with external council and unions as needed. Coordinate local recruitment & selection processes working closely with the Talent acquisition team to ensure capability gaps are reduced and business disruption is avoided;
Ensure that all recruitment activity is in line with budget and is undertaken in line with Financial Control Group process.  Support managers and leaders with quarterly forecasting of new roles and salary increases in line with career pathways. Manage the interview process locally ensuring managers follow the selection process required and avoid unconscious bias. Manage on boarding locally with the global framework provided.

What will make you the right fit for the team?

15+ Years of Generalist HR experience operating at a senior level. Previous experience of working with a Global Technology client group or for a Technology company. Relationship management with senior line managers. Commercial understanding. Leadership skills, Stakeholder management skills, Coaching skills; helping build effective management teams, Change management and organisational design, Programme Management, Excellent business acumen.

How is Worldpay changing the world?

Worldpay has merged with Vantiv Inc. to create a new global leader in payments. The new Worldpay will have the scale, the reach and the resources to take our success story to another level. This move allows us to expand further into high growth markets, deliver innovation at scale and above all, brings together exceptional talent and a shared passion that will help propel us forward to the next chapter of our collective story.
Our technology enables billions of payments to be made each year whether online or in person. Working with customers large and small we help them to take payments quickly, safely and reliably, allowing them to grow their businesses and making your life more convenient in the process.

Would you like to apply to this job?

Apply for the Head of HR position

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Who Is Worldpay?

Our purpose is to be the partner for connected commerce for businesses around the world. We do the right thing by providing the best possible service and helping our customers to prosper.

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How Do We Do It?

We provide the essential financial tools necessary to support businesses. As our customers approach the new order of commerce, we aim to connect dots the world over, so that whether it requires them to make one connection or fifty, they only need to connect once, through us. This means they’re free to focus on their growth and development while we make it happen.

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What Do We Do?

We simplify payments by breaking through borders and obstacles to help businesses grow. So it’s essential we keep ahead of the curve. This means utilising and developing online payments, merchant apps, mobile, contactless and other technological advancements. We’re proud that we lead the way in creating forward thinking, elegant solutions.

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No. 1

We are the number 1 acquirer globally.

146 countries

We operate globally and serve merchants across 146 countries with 25 office locations in our key markets.

31 million

And we process 31 million transactions every day across the world.

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