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Credit Rejections Analyst
Finance
Manchester
 

Why is our Credit Rejections Team the next step for you?

Worldpay aims to be a leader in Modern Money. 
As a true business partner, Worldpay is committed to improve the back office processes that support our business. 
This position will work alongside existing staff members and involves the proactive campaign management as a result of credit rejections on the Worldpay UK platform.  
With a strong focus on customer experience and early prevention of debt and cash collection whilst developing key internal and external business relationships.  
You will be responsible for contacting customers, setting up direct debits and undertaking query management. 
You will undertake all these tasks whilst operating in line with FCA, DPA, CONC and Banking Code Regulations.

How will you add value on a day-to-day basis?
We make things happen… This position will work alongside existing teams and colleagues, your daily work will involve the proactive campaign management fed through credit rejections.
With a strong focus on customer experience and early prevention of debt and cash collection whilst developing key internal and external business relationships.  
You will be responsible for contacting customers, setting up direct debits and undertaking query management. 
You will undertake all these tasks whilst operating in line with FCA, DPA, CONC and Banking Code Regulations.

What will make you the ideal candidate?
You will be target driven, creative in your approach, organised and resilient. 
The ideal candidate will be part of a busy team and enjoy change and the opportunity to shape processes to continually improve the customer experience and journey.  
You will bring a creative mind-set and can do attitude.

How is Worldpay changing the world?
Worldpay has merged with Vantiv Inc. 
to create a new global leader in payments. The new Worldpay will have the scale, the reach and the resources to take our success story to another level. 
This move allows us to expand further into high growth markets, deliver innovation at scale and above all, brings together exceptional talent and a shared passion that will help propel us forward to the next chapter of our collective story.
Our technology enables billions of payments to be made each year whether online or in person. 
Working with customers large and small we help them to take payments quickly, safely and reliably, allowing them to grow their businesses and making your life more convenient in the process
 

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