|Legal and Compliance|
|Why is this your next step?
The Transaction Monitoring Team in Manchester is a crucial function that helps to protect Worldpay and our customers from the risk of financial loss. We are a bustling hub of activity and a great place if you enjoy investigations, analysis and have an inquisitive mind for spotting trends, scams and financial risk.
There is no better time to join us ! We’ll give you great training and fantastic support network, our passion is developing our people and their careers in financial crime.
How you will contribute?
As a Fraud Analyst you’ll be responsible for the daily monitoring of Merchants activity worldwide completing end to end investigation on cases generated through our fraud monitoring system. The team complete risk reviews of UK merchants ensuring cases are completed within our SLA's.
You will be the first contact point for risk advice, process guidance and system knowledge to both external and internal customers. This is a very collaborative team so communications skills are key in developing and maintaining strong business relationships with our stakeholders.
Why you ?
We’re looking for people with experience of financial & risk management preferably in the B-2-B environment. You must have a high standard of written and verbal communication and good attention to detail. You will be a highly motivated, proactive individual able to manage your own workload and take initiative to manage deadlines.
You will have gained some customer service experience and have the confidence and assurance to be able manage difficult conversations with customers.
Ideally you will have an understanding of fraud risk management and some familiarity with other risk types including credit risk, money laundering and compliance.
Join the Team.
We lift economies and communities by advancing the way the world pays, banks and invests.
Since our two companies came together, Worldpay has formed the Merchant Solutions division of FIS. We call it “Worldpay, from FIS”. In the time you’ve taken to read this one sentence, our platforms have processed over 8,000 transactions and this number grows daily. Join us now to realise your own future growth and success.
FIS stays ahead of how the world is evolving to power businesses, across merchants, banking and capital markets, to outpace today’s fast-changing competitive landscape and help our clients run, grow and achieve more for their business.
We want all our people to bring their very best self into work, and that means balancing priorities and passions, at work and at home. We create teams without barriers, fostering creativity and innovation - behaviours that we value in everything we do.
Would you like to apply to this job?
Our purpose is to be the partner for connected commerce for businesses around the world. We do the right thing by providing the best possible service and helping our customers to prosper.
We provide the essential financial tools necessary to support businesses. As our customers approach the new order of commerce, we aim to connect dots the world over, so that whether it requires them to make one connection or fifty, they only need to connect once, through us. This means they’re free to focus on their growth and development while we make it happen.
We simplify payments by breaking through borders and obstacles to help businesses grow. So it’s essential we keep ahead of the curve. This means utilising and developing online payments, merchant apps, mobile, contactless and other technological advancements. We’re proud that we lead the way in creating forward thinking, elegant solutions.
We are the number 1 acquirer globally.
We operate globally and serve merchants across 146 countries with 25 office locations in our key markets.
And we process 31 million transactions every day across the world.
Whatever your talent and expertise, we’ve got a lot to offer. Match your skills to one of our vacancies.