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Sr Production Support Analyst
Tech and Engineering
Sao Paolo
 

Responsibilities: -  Participate in Incident and Problem Resolution Processes (Globally and in LATAM Region) -  Understand Production Environment (Infrastructure, Database and Application) -  Maintain and Track Configuration, Setups and Versioning of Production Environment - Track Production Service Level Agreements - Monitor Technical and Business Dashboards - Responsible for requests and incident resolution from a technical perspective, working close to TSO and also IT teams (Network, Telecom, Architecture, Develoment and Delivery. Qualifications: - Must have strong analytical, verbal and written communication skills.  - Must have experience in PostgreSQL database architecture, logical and physical design, automation, documentation, installs, shell scripting, PL/ SQL programming, catalog navigation, query tuning, system tuning, resource contention analysis, backup and recovery, standby, replication, etc.  - Must have strong knowledge of Linux.  - Strong understanding of command line and server administration.  - Knowledge of shell scripting (e.g., Bash, Perl).  - Understanding of PHP and web application framework.  - B.S. in Computer Science, Mathematics, or Engineering or equivalent work experience.  - Technical certifications a plus.  - High School Diploma required All the above duties and responsibilities are essential job functions for which reasonable accommodation will be made. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This position description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Employees may be required to perform any other job-related instructions as requested by their leader, subject to reasonable accommodation.

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Who Is Worldpay?

Our purpose is to be the partner for connected commerce for businesses around the world. We do the right thing by providing the best possible service and helping our customers to prosper.

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How Do We Do It?

We provide the essential financial tools necessary to support businesses. As our customers approach the new order of commerce, we aim to connect dots the world over, so that whether it requires them to make one connection or fifty, they only need to connect once, through us. This means they’re free to focus on their growth and development while we make it happen.

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What Do We Do?

We simplify payments by breaking through borders and obstacles to help businesses grow. So it’s essential we keep ahead of the curve. This means utilising and developing online payments, merchant apps, mobile, contactless and other technological advancements. We’re proud that we lead the way in creating forward thinking, elegant solutions.

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Facts

No. 1

We are the number 1 acquirer globally.

146 countries

We operate globally and serve merchants across 146 countries with 25 office locations in our key markets.

31 million

And we process 31 million transactions every day across the world.

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