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Continuous Improvement Analyst

Why is this your next step?

Are you interested in being part of a world-leading global payments business? Worldpay aims to be a leader in Modern Money. As a true business partner, Worldpay is committed to improve the back office processes that support our business.

The Team is responsible for process improvements raised in by the operational teams as well as identifying and driving their own ideas to conclusion to deliver operational efficiency, drive cost savings and/or improving control and de risking processes.

How you will contribute?

This collaborative role involves working closely alongside existing staff members across the board in key areas and functions of our business. You will also acquire specialist knowledge to provide accurate advice and information to both internal and external stakeholders.

You will be required to work with key stakeholders in Operations on process efficiency initiatives across all platforms (NAP, PAP, WPAP, WPG).

Key Responsibilities of the role will include:
  • Time management – managing own time across multiple priorities
  • Managing stakeholder interactions both within and outside of Operations
  • Contribute to key cost savings across the operation
  • Help to de risk processes through automation
  • Achieve a high level of knowledge across all platforms in terms of systems and development knowledge
  • Liaise directly with stakeholders in order to maintain key relationships and taking on board any feedback required to improve the service
  • Ensure compliance of all regulations and legislation, such as FCA, DPA, TCF
  • Act as role model championing the values and brand for WorldPay at all times
  • Working closely with key stakeholders to minimise risk and material loss.
Why you?

You will have proven experience in the development of process improvements and demonstrable experience of stakeholder management. Strong communication skills are essential for this role along with excellent analytical skills and a keen eye for attention to detail. You will thrive in a lively and fast paced results driven environment whilst remaining calm under pressure. A team player who is motivated, organised with a can do attitude who is flexible and committed to deliver within SLA’s and set own goals to improve process efficiencies.

Join the Team.

We lift economies and communities by advancing the way the world pays, banks and invests.
Since our two companies came together, Worldpay has formed the Merchant Solutions division of FIS. We call it “Worldpay, from FIS”. In the time you’ve taken to read this one sentence, our platforms have processed over 8,000 transactions and this number grows daily. Join us now to realise your own future growth and success.
FIS stays ahead of how the world is evolving to power businesses, across merchants, banking and capital markets, to outpace today’s fast-changing competitive landscape and help our clients run, grow and achieve more for their business.
We want all our people to bring their very best self into work, and that means balancing priorities and passions, at work and at home. We create teams without barriers, fostering creativity and innovation - behaviours that we value in everything we do.


Would you like to apply to this job?

Apply for the Continuous Improvement Analyst position

Who Is Worldpay?

Our purpose is to be the partner for connected commerce for businesses around the world. We do the right thing by providing the best possible service and helping our customers to prosper.

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How Do We Do It?

We provide the essential financial tools necessary to support businesses. As our customers approach the new order of commerce, we aim to connect dots the world over, so that whether it requires them to make one connection or fifty, they only need to connect once, through us. This means they’re free to focus on their growth and development while we make it happen.

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What Do We Do?

We simplify payments by breaking through borders and obstacles to help businesses grow. So it’s essential we keep ahead of the curve. This means utilising and developing online payments, merchant apps, mobile, contactless and other technological advancements. We’re proud that we lead the way in creating forward thinking, elegant solutions.

Learn more about us


No. 1

We are the number 1 acquirer globally.

146 countries

We operate globally and serve merchants across 146 countries with 25 office locations in our key markets.

31 million

And we process 31 million transactions every day across the world.

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